Terms and Conditions
Last Updated: July 2026
Welcome to ZF Towing (“Company”, “we”, “our”, or “us”). By accessing zftowing.com or requesting our towing and roadside assistance services, you agree to the following Terms and Conditions.
1. Services Provided
ZF Towing provides towing and roadside assistance services, including but not limited to:
- Emergency towing
- Vehicle recovery
- Battery boost / jump start
- Flat tire assistance
- Fuel delivery
- Lockout assistance
- Winching and recovery
All services are subject to availability, weather conditions, road conditions, and operational capacity.
2. Service Availability
We strive to provide 24/7 service across Calgary and nearby areas. Response times are estimated only and may vary due to:
- Traffic conditions
- Weather
- Distance
- Peak demand
- Emergency priority calls
We do not guarantee exact arrival times.
3. Customer Responsibilities
By requesting service, you confirm that:
- You are the vehicle owner or authorized to request service
- Information provided is accurate and complete
- Vehicle location is correctly shared
- Vehicle is legally accessible for towing or assistance
ZF Towing is not responsible for delays caused by inaccurate information.
4. Pricing & Payment
Service charges depend on:
- Distance traveled
- Vehicle type
- Complexity of service
- Time of day
- Recovery conditions
Prices may vary depending on job requirements.
Payment is due upon completion of service unless otherwise agreed in writing.
We reserve the right to refuse service for non-payment.
5. Cancellation Policy
If service is canceled after dispatch, a dispatch or call-out fee may apply to cover operational costs.
6. Vehicle Condition & Liability
ZF Towing takes reasonable care when handling vehicles. However, we are not liable for:
- Pre-existing damage
- Mechanical failure
- Electrical faults
- Hidden structural issues
- Loose or unsecured vehicle contents
Customers should remove valuables before service whenever possible.
7. Limitation of Liability
To the maximum extent permitted by law, ZF Towing shall not be liable for indirect, incidental, or consequential damages, including:
- Loss of income
- Business interruption
- Missed appointments
- Personal inconvenience
8. Website Use
All content on this website, including text, logos, graphics, and images, is the property of ZF Towing unless otherwise stated.
You may not copy, reproduce, or distribute website content without written permission.
9. External Links
Our website may contain links to third-party websites. We are not responsible for external content, privacy practices, or services.
10. Privacy
Your personal information is handled according to our Privacy Policy and used only for service delivery, communication, and operational purposes.
11. Changes to Terms
ZF Towing may update these Terms and Conditions at any time without prior notice. Updated terms become effective once published on this website.
12. Contact Us
For questions regarding these Terms and Conditions, contact:
ZF Towing
Calgary, Alberta, Canada
Phone: (403) 369-6496
Website: www.zftowing.com